Welcome to Bright & Steady. “We,” “us,” and “our” refer to Bright & Steady, operated by Lunar Pixel B.V. We run this store and website — including all related content, features, and services (the “Services”) — to bring you a curated shopping experience.
These Terms of Service, together with our Privacy Policy, govern your use of the Services. Please read them carefully — they cover your legal rights, including limitations on our liability. By using the Services, you agree to be bound by these Terms. If you don’t agree, please don’t use the Services.
1. Access and Account
You confirm you’re at least the age of majority where you live, and that you consent to any minor dependents using the Services on devices you control.
To use the Services — including making a purchase — we may ask for information like your email, billing, payment, and shipping details. You confirm this information is accurate and complete, and that you’re authorized to provide it.
You’re responsible for keeping your account credentials secure and for all activity on your account. Accounts may not be transferred, sold, or licensed to anyone else.
2. Our Products
We do our best to represent our products accurately, but colors and appearance may vary depending on your screen and device settings. We don’t guarantee that a product will look or perform exactly as shown.
Product descriptions may change at any time. We may discontinue a product or limit quantities available to any person, region, or jurisdiction at our discretion.
3. Orders
Placing an order is an offer to purchase — it’s not accepted until we confirm it and process your payment. Please check your order carefully before submitting; changes after acceptance may not always be possible. If we can’t accept, must change, or need to cancel an order, we’ll contact you using the details you provided.
Returns and cancellations are governed by our Refund Policy and — for consumers ordering from the EU — your statutory right of withdrawal (see Section 3a below).
You confirm your purchases are for personal or household use, not for commercial resale or export.
3a. Right of Withdrawal (EU Consumers)
[PLACEHOLDER — confirm exact wording with a lawyer before publishing.] If you’re a consumer ordering from within the EU, you generally have the right to cancel your order within 14 days of receiving it, without giving a reason, in accordance with the EU Consumer Rights Directive. This right may not apply to items made to your specifications or clearly personalized. Full details on how to exercise this right, and any exceptions that apply to our products, will be set out here and in our Refund Policy.
4. Prices and Billing
Prices, discounts, and promotions may change without notice. The price you pay is the one shown at the time you order, confirmed in your order confirmation email. Unless stated otherwise, prices exclude taxes, shipping, and any customs or import charges.
Prices on our site may differ from prices elsewhere. Promotions may come with their own terms, which take priority over these Terms where they conflict.
You agree to keep your account and payment information accurate and up to date, and confirm that any payment method you use is valid, authorized, and will be honored by your provider.
5. Shipping and Delivery
Delivery times are estimates, not guarantees. We’re not liable for delays caused by carriers, customs, or events outside our control. Once an order is handed to the carrier, risk passes to you — though this doesn’t affect any statutory rights you have as a consumer.
6. Intellectual Property
Everything on the Services — trademarks, text, images, graphics, design, and their arrangement — belongs to Bright & Steady, our affiliates, or our licensors, and is protected under applicable copyright and intellectual property law.
You may use the Services for personal, non-commercial purposes only. You may not reproduce, copy, modify, distribute, publicly display, or create derivative works from any part of the Services without our written consent. Nothing here grants you any license to our intellectual property beyond what’s expressly stated. All rights not granted are reserved.
Bright & Steady’s name, logo, and branding are our trademarks and may not be used without written permission. Other names and marks on the Services belong to their respective owners.
7. Optional Third-Party Tools
We may give you access to tools provided by third parties that we don’t control or monitor. These are provided “as is,” without warranty, and we’re not liable for your use of them. Any new tools we add in future are also covered by these Terms.
8. Third-Party Links
The Services may link to third-party websites. We don’t review or vouch for their content, and we’re not responsible for any harm arising from your use of them. Check their own terms before engaging with them.
9. Privacy
Your personal information is handled according to our Privacy Policy. By using the Services, you confirm you’ve read it.
10. Feedback
If you send us ideas, suggestions, or reviews (“Feedback”), you grant us a worldwide, royalty-free, perpetual license to use it for any purpose, including commercially. You confirm you have the rights to share it and that it won’t infringe on anyone else’s rights. We’re not obligated to keep Feedback confidential, compensate you for it, or respond to it, and we may remove Feedback we consider inappropriate or unlawful.
11. Errors and Corrections
If our site contains typos, inaccuracies, or omissions — in pricing, descriptions, or availability — we may correct them and update or cancel affected orders at any time, even after you’ve submitted one.
12. Prohibited Uses
You agree not to use the Services unlawfully, to infringe anyone’s rights, to harass or harm others, to spread false information, to spam or scrape data, to distribute malware, or to interfere with the security or functioning of the Services. We may suspend or terminate your account if you violate this section.
13. Termination
We may end your access to the Services at any time, at our discretion, and you remain responsible for any amounts owed up to that point. Sections that should reasonably survive termination — including Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, and Governing Law — continue to apply.
14. Disclaimer of Warranties
The Services are provided for general informational purposes, “as is” and “as available,” without warranties of any kind, to the extent permitted by law. We don’t guarantee the Services will be uninterrupted, secure, or error-free. Where local law doesn’t allow certain disclaimers, they may not apply to you — this doesn’t affect your statutory consumer rights.
15. Limitation of Liability
To the extent permitted by law, Bright & Steady and its officers, employees, and affiliates aren’t liable for indirect, incidental, or consequential damages — including lost profits or data — arising from your use of the Services or our products, except where such liability can’t be excluded under applicable law (including mandatory consumer protection rules).
16. Indemnification
You agree to cover reasonable costs and damages we incur due to your breach of these Terms, your violation of law, or your misuse of the Services, to the extent permitted by law.
17. Severability
If any part of these Terms is found unenforceable, the rest remains in effect, and the unenforceable part will be applied as closely as legally possible to its original intent.
18. Waiver and Entire Agreement
Not enforcing a provision doesn’t waive our right to do so later. These Terms, along with any linked policies, form the entire agreement between you and us regarding the Services.
19. Assignment
You may not transfer your rights or obligations under these Terms without our written consent. We may transfer ours without notice.
20. Governing Law
These Terms are governed by the laws of the Netherlands, without prejudice to any mandatory consumer protection rules of your country of residence if you’re an EU consumer. Disputes will be subject to the jurisdiction of the competent Dutch courts, unless mandatory law provides otherwise.
21. Changes to These Terms
We may update these Terms at any time by posting changes here. We’ll notify you of material changes as required by law. Continuing to use the Services after changes take effect means you accept them.
22. Contact
Questions about these Terms: [email protected]
Lunar Pixel B.V. Kamerlingh Onnesweg 6 3316 GL Dordrecht The Netherlands KVK: 91218403