Returns & Guarantee
Every Bright & Steady order comes with a 30-Day Money Back Guarantee. If something’s not right, reach out within 30 days of delivery and we’ll fix it.
Item arrived damaged, misprinted, or wrong?
Send us a photo or two of the problem. We’ll ship a free replacement or refund you in full, no need to mail anything back.
Just not the right fit for you?
Email [email protected] with your order number, and we’ll send back easy return instructions plus the return address. Returns cost you nothing but the postage to send it back, no restocking or processing fees. Just make sure the item’s unworn, unwashed, and still in its original condition.
Once we receive your return, we’ll refund the item price to your original payment method (shipping charges aren’t refundable). Refunds typically post within 5-10 business days, depending on your bank.
Picked the wrong size?
You’re covered under the guarantee or, if you’d rather not deal with shipping it back, ask us about a discount toward the correct size instead. Either way, check our Size Guide before ordering to save yourself the hassle.
Questions?
Email [email protected] a real person reads every message.